Job Purpose

Responsible for building, growing, and managing the brand’s online communities

Duties & Responsibilities

• Set and implement social media and communication strategy.

• Create stimulating text, image, and video content for your social media accounts.

• Respond to comments and customer queries in a timely manner.

• Monitor and report on feedback and online reviews.

• Organize and participate in events to build a community and boost brand awareness.

• Maintain a consistent brand image online and manage the brand’s reputation.

• Analyze competitors’ activities and adjust social strategies accordingly to ensure brands stand out on each

• platform.

• Liaise with the Research and Development department to stay updated on new products and features.

• Build relationships with customers.

• Prepare monthly reports covering the insights from all the social platforms as per the KPIs set.

• Manage and update corporate website content (products, blogs, new brands…)

• Work closely with influencers to boost brands’ engagement.

• Attend product photoshoots/commercials/events/sponsorships for content coverage.

• Coordinate with 3rd parties in content management for our social media accounts (local and regional).

• Brief creative and agency teams for monthly activations and content requirements.

• Perform other duties as assigned.

Competencies

Education

• Bachelor’s degree in Marketing or any related field

Experience

• 1-2 years

Knowledge, Skills & Abilities

• English language, French is a plus

• Social media platforms' technical knowledge

• Communication Skills

• Time Management, Creative, Business ethics, Adaptability and Team Spirit

• Presentation skills