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Social Media Manager

Company Difco Group
Location Sin El Fil
Reports to Digital Brand Manager
Manages N/A
Type Full Time

Job Purpose

Responsible of building, growing and managing the brand’s online communities

Duties & Responsibilities 

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Create interesting text, image, and video content for your social media accounts.
  • Respond to comments and customer queries in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Organize and participate in events to build a community and boost brand awareness.
  • Coordinate with the marketing team to ensure brand consistency.
  • Liaise with the Research and Development department to stay updated on new products and features.
  • Build relationships with customers.
  • Stay up-to-date with digital technology trends and competitive digital activities.
  • Prepare monthly reports covering the insights from all the social platforms as per the KPIs set.
  • Perform other duties as assigned.

Competencies

Education

  • Bachelor’s degree in Marketing or any related field

Experience

  • 1-2 years

Knowledge, Skills & Abilities

  • English language, French is a plus
  • Social media platforms technical knowledge 
  • Communication Skills 
  • Time Management, Creative, Business ethics, Adaptability and Team Spirit 
  • Presentation skills